I’m a registrant. How do I sign up for the first time?
To sign in to myGPhC for the first time and create your account, you will need:
- a valid personal email address (this should be an address which only you have access to)
- your activation code which we recently sent you in a letter
Your activation code is the same as your last renewal number. What if I don’t have a code?
Follow these steps to sign in for the first time and create your new myGPhC account.
Step 1: Click on the link to myGPhC on the GPhC website.
Step 2: You will see a sign in screen. Click on ‘sign in’ button in the centre of the screen.
A pop up window will appear. Click ‘Sign up now’.
Step 3: Type the email address that you want to use to login to myGPhC
Click the ‘Send verification code’ button.
Step 4: Check your personal email inbox for a verification email from Microsoft on behalf of Dev_Azure_AD . You may need to check your ‘Junk’ or ‘Spam’ folder if you can’t see it in your main inbox.
Note the verification code in the email and navigate back to the myGphC sign in page.
Step 5: Type the code into the ‘Verification code’ field and click on ‘Verify code’.
Step 6: Create a password and type it into both the ‘New Password’ and ‘Confirm New Password’ fields. The characters you enter into the two fields must match. If your password is not sufficiently complex, a prompt will tell you what types of characters your password must contain to meet the site security requirements.
When you have completed the password fields, click ‘Create’. You will see an ‘Activate your account’ screen.
Step 7: Enter your GPhC registration number into the ‘Registration number’ field and click on ‘Verify’.
Step 8: Check the name displayed is your name as registered with the GPhC. If it is, click ‘Yes – this correct’ to confirm. If you do not see your name, click ‘No - this is incorrect’. Repeat the process and make sure you enter your registration details correctly.
If you still do not see your name displayed, contact us on 0203 713 8000 or email info@pharmacyregulation.org.
Step 9: Complete the ‘Date of birth’ and ‘Postcode’ fields with your details. Enter the code you received in the letter we recently sent you.
When you have entered all the information into each field, click ‘Activate’.
Step 10: When you click on the ‘Activate’ button, you will see the message below confirming that you have activated your account. Click on the button to sign out.
Your myGPhC account is now ready. To use it, sign on using the email address and password you set up. Click on “Sign in”
What if I don’t have a code?
If you have not received the letter with your activation code, and you do not still have your last renewal notice, send an email to info@pharmacyregulation.org. A member of our customer services team will then post your activation code to you at the address we currently hold for you.
I haven’t received the verification code sent to my email
Firstly, check the ‘Junk’ or ‘Spam’ folder in your email inbox.
Sometimes it can take time to receive the verification email. We recommend that you wait 24 hours to receive the email, before requesting a new verification code.
If you request a code more than once, make sure that you use the most recent one to activate your account. Each time your request it, a verification code will be sent, and the previous code will no longer work. So if you have requested the code twice for example, make sure you use the code from the second email you receive.
Make sure you don’t refresh the page when you request a code as you may resend your details and generate another request.
I’ve forgotten my password
Click on the ‘myGPhC’ link on the GPhC website. Enter the email address that you use to login to the system and then click on the ‘Forgot your password’ link.
You will receive an email with instructions on how to reset your password.
I’ve changed my email account
If you have moved to a new email account, or you want to receive information from the GPhC at a different email address, you need to update your email details. Sign in to your MyGPhC account as normal and then click on the “Account” tab on the home screen.
Navigate to the Email field in the “Contact” area of the screen and click on the edit button.
Enter your new email address into the highlighted field and click on ‘save’.
The prompt explains that we will need to verify your new email address. We will do this by sending you a verification link to your new email address. Follow the instructions in this email to change the email address that you use for logging in to MyGPhC.
I’m having technical difficulties logging in to my account
I'm a pre-registration trainee, how do I sign up?
Here is the link to the step by step guide.